Make a complaint

At Aira, we aim to make every clean energy journey hassle-free. But we know that, sometimes, journeys can have twists and turns or unexpected bumps along the way. If something doesn’t go as planned, we’re here to listen and put it right.

Just like our clean energy-tech, your experience with us should be seamless and efficient too. That’s why we welcome all feedback and will work with you to resolve any issues or concerns quickly. 

How to contact us

Call us between 9am to 5pm, Monday to Friday on 0330 828 1111

Email us at support@airahome.com

Send a letter to:

Aira Customer Care
Unit 14 
Mercury Way 
Trafford Park  
Stretford
M41 7LY

Read our complaints handling process