Make a complaint
At Aira, we aim to make every clean energy journey hassle-free. But we know that, sometimes, journeys can have twists and turns or unexpected bumps along the way. If something doesn’t go as planned, we’re here to listen and put it right.
Just like our clean energy-tech, your experience with us should be seamless and efficient too. That’s why we welcome all feedback and will work with you to resolve any issues or concerns quickly.
How to contact us
Call us between 9am to 5pm, Monday to Friday on 0330 822 5493
Email us at support@airahome.com
Send a letter to:
Aira Customer Care
Unit 14
Mercury Way
Trafford Park
Stretford
M41 7LY
Read our complaints handling process