Make a complaint

Aira Home UK Ltd strives to meet our customers' expectations in every aspect of our business. However, we understand that sometimes things go wrong. We take all concerns and complaints seriously and will work with you to resolve any issues that you raise with us. We encourage feedback from our customers and welcome the opportunity to put things right where you are not satisfied.  

How to contact us

Telephone: Call us between 9am to 5pm, Monday to Friday on 0330 822 5493.

Send an email to: support@airahome.com

Send a letter to:

Customer Care

Unit 14, Mercury Way, Trafford Park  

Stretford, M41 7LY

Read our complaints handling process