Question 1

Why have you launched this dashboard?

Accepted Answer

We launched this dashboard to give people a clearer picture of how heat pumps actually perform in real homes.

There’s still a lot of misinformation around heat pumps in the UK – especially around comfort, efficiency and running costs. Rather than asking people to rely on estimates or marketing claims, we wanted to open up real-world performance data from Aira Heat Pump homes.

By sharing real data on indoor temperatures, energy efficiency, bill savings and CO₂ reductions, we hope to help more people understand what modern heat pump performance really looks like day to day compared to a gas boiler.

Question 2

How many Aira Heat Pumps are included in the data?

Accepted Answer

The dashboard is based on data from thousands of Aira Heat Pumps installed across the UK.

To make sure the comparisons are fair and reflect real-world seasonal performance, the yearly analysis only includes homes with at least one full year of performance data.

This helps us give a more accurate picture of how Aira Heat Pumps perform across different weather conditions and throughout the heating season.

Every month, the data pool will continue to grow as more homes reach a full year of performance data.

Question 3

Why do you only highlight Cosy Octopus in your savings?

Accepted Answer

Our customers use a wide range of tariffs from different energy providers – and Aira Intelligence optimises to them all once they’re connected in the app.

To make sure our comparisons are meaningful and based on enough real-world data, we only highlight tariffs where we have a large enough sample size. Right now, that includes Cosy Octopus.

As more customers connect different tariffs, we’ll be able to expand the comparisons we show over time.

Question 4

How often is the performance dashboard updated?

Accepted Answer

The dashboard is updated once every month using the latest real-world performance data from Aira Heat Pump homes across the UK.

As more homes complete a full year of heating data, the dataset continues to grow – helping us build an even clearer picture of real-world comfort, efficiency and savings over time.

Question 5

What is Aira Intelligence?

Accepted Answer

Aira Intelligence is the smart AI built into every Aira Heat Pump system. It learns how your home heats and holds warmth – from your daily routines and comfort settings, to outdoor temperatures and changing weather conditions.

Using insights from thousands of system data points every day, Aira Intelligence continuously fine-tunes how your heat pump runs to help keep your home comfortable while using energy as efficiently as possible. All while keeping your home cosy.

It can also optimise your heating around your electricity tariff, automatically shifting heating to cheaper times of day when possible to help reduce running costs.

And because Aira Intelligence constantly monitors system performance in the background, it can spot issues early, sometimes fixing them remotely before you even notice.

Question 6

Why do Aira Heat Pumps reduce carbon emissions?

Accepted Answer

Because they heat your home far more efficiently than a traditional gas boiler.

How? Instead of burning fossil fuels, they use the power of fresh air and a small amount of electricity to move thermal energy from outside your home to the inside.

And thanks to Aira Intelligence constantly optimising performance, we promise our systems will be at least 4X more efficient over the course of a year compared to a gas boiler – part of the 15-Year Aira Guarantee.

That means lower energy waste, lower reliance on fossil fuels, and lower CO₂ emissions compared to traditional home heating.

And as the UK electricity grid continues to use more renewable energy like wind and solar, Aira Heat Pumps become even cleaner over time.

Question 7

Do savings go up with Aira Power products like solar and battery?

Accepted Answer

Yes. The savings shown on this dashboard focus on the performance of Aira Heat Pumps on their own.

But customers with Aira Power products, like solar panels and the Aira Power Store (home battery), can reduce their running costs even further by generating, storing and using more of their own energy at home.

Month	Aira Heat Pump (SPF-4)	Typical gas boiler efficiency
November	4.67	0.85
December	3.71	0.85
January	3.40	0.85
February	3.86	0.85
March	4.08	0.85

Aira Heat Pump performance dashboard

So much more affordable than a boiler

Savings grow with a connected tariff

Average yearly savings for customers using fixed standard electricity rates

Average yearly savings for customers connected to a Cosy Octopus tariff

Average yearly savings for customers connected to a tariff in the Aira app

Average additional yearly saving for homes no longer paying gas standing charge

How efficient is the Aira Heat Pump?

Average Aira Heat Pump efficiency through winter

Cleaning up UK home heating

The impact of each Aira Heat Pump home adds up. Fast.

Equivalent to taking a petrol car off the road for 10 months.

Equivalent to taking 4 return flights between London and Barcelona every year

Equivalent to planting 70 trees every year

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