The Aira Guarantee

Comfort, performance, efficiency. Guaranteed.

Eine Frau lässt sich Wasser in die Badewanne

Three promises. One Aira Guarantee.

Part of our all-inclusive plan, the 15-Year Aira Guarantee promises three things: complete temperature comfort, optimal heat pump performance and at least 4X more heating efficiency than a boiler.

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15-Year Comfort Guarantee

The 15-Year Comfort Guarantee promises a cosy indoor temperature between 18˚C-22˚C, even on the coldest day of the year (depending on the room and based on expected minimum temperatures). 

If not, we’ll come and fix it.

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15-Year Product & Installation Warranty

The 15-Year Product & Installation Warranty guarantees your heat pump performs exactly as it should. It includes:

  • All parts
  • All labour
  • All necessary maintenance

Everything required to ensure the function of your product and installation are fully covered for 15 years. No call out charges. No parts to pay for. Not even any labour costs. ​

15-Year Performance Guarantee

We’re so confident in the performance of our heat pumps that we promise yours will deliver heating at least 4X more efficiently than a gas boiler over the course of a year.* 

If it doesn’t, we’ll step in and make it right. ​

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Part of our all-inclusive plan

Aira Heat Pumps are here to keep you cosy and save you money, not cause aggro and hassle. 

That’s why the Aira Guarantee is part of our all-inclusive plan, which covers every single part of living with a heat pump.

Stop gassing. Switch to an Aira Heat Pump today.

*Terms apply. 4X efficiency in the Performance Gurantee is based on an overall heating performance of 340% efficiency for an Aira Heat Pump compared to 85% for a standard gas boiler.
*The Aira Comfort Guarantee is limited by our terms and conditions and does not cover damage or malfunction caused by e.g. components not supplied by Aira, improper or negligent use, vandalism or violence to the heat pump, or unauthorised tampering with the heat pump. Full terms and conditions are available here