Man standing next to his Aira Heat Pump at his home

Gareth's Aira Heat Pump installation in Stoke

Property details:  


  • Detached home
  • 2-story, 2-bedroom, 1.5 baths 
  • Edwardian era

Gareth knew his boiler was coming to the end of its life and began looking into some alternative energy sources for his home. 

Initially, he didn’t think a heat pump would be a viable option. That all changed when he called Aira.

The installation at a glance

Location: Stoke-on-Trent


What we installed:

  • Aira Heat Pump (6kW) 
  • Aira Indoor Unit (100L)
  • Buffer tank (40L)
  • Aira Thermostat 
  • 7 new radiators

Government grant: Boiler Upgrade Scheme

Two Aira Clean Energy Technicians installing an Aira Heat Pump
Man shaking hands with two Aira Clean Energy Technicians ahead of an Aira Heat Pump installaition at his home

The challenge

Gareth and his partner live in an Edwardian-era detached home in Stoke-on-Trent. When they realised their gas boiler was approaching the end of its life, they began looking for an alternative heating solution that better aligned with their environmental views.

Initially, Gareth hesitated to consider a heat pump, believing it was unsuitable for their 90-year-old home. Like so many people, Gareth wrongly believed his house needed to be more modern and better insulated. 

As a graphic designer who had spent years curating the look and feel of his home, Gareth not only wanted a heat pump that fit seamlessly with his home’s aesthetic but also new radiators that would complement his interior design.

An Aira Clean Energy Expert showing a man a brochure about heat pumps at his kitchen table

Our solution

Our Clean Energy Expert, Emma, visited Gareth’s home for a free home energy assessment, guiding him through the Aira system and detailing the steps for his switch before providing a price-locked quote.

We managed all paperwork for the Boiler Upgrade Scheme on Gareth’s behalf and deducted £7,500 off his bill. We also offered him the choice of spreading the costs of his heat pump across monthly payments with our flexible finance options.

Our Clean Energy Designers crafted a custom system, which included an Aira Heat Pump (6kW), Indoor Unit (100L), and buffer tank (40L) all carefully positioned to complement his home’s design. We also helped select new radiators that matched the aesthetics of his interior.

Following the successful install of his heat pump, Gareth stands to save 25% on his heating bills. 

Man standing in his hallways with arms folded and smiling following an Aira Heat Pump Installation

Gareth's verdict

I chose Aira for their environmentally friendly ethos and hassle-free approach.

As a graphic designer, the aesthetics of the heat pump were also very important to me, and the Aira Heat Pump is the best one I’ve seen. Its modern, simple and timeless design was a perfect fit for our home.

The entire process was really streamlined, from the free home energy assessment to installation. During the install, the team was very respectful of our home, fitting the entire system without disruption – including the new radiators we had selected. Before they left, they explained how the system and app worked, and removed my old boiler to be recycled.

Now that we have our Aira Heat Pump, we never run out of hot water, and noise hasn’t been an issue at all. We don’t even hear it when we’re out in the garden. 

I’m really happy with my Aira experience and I’d gladly recommend them to anyone upgrading their boiler.

Video thumbnail - Aira Heat Pump Install In Stoke-on-Trent – Customer Review
Play button - Aira Heat Pump Install In Stoke-on-Trent – Customer Review

Another happy customer

“I would recommend Aira to anyone considering switching to a heat pump and wants to save money on their heating bills.”

Picture of an Aira Heat Pump outside someone's home
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