Woman using Aira Home Energy app in front of an Aira Heat Pump Indoor Unit

Lighting indicators & notifications

Wondering what the lights on your indoor unit and thermostat mean? Learn what these Intuitive Light Cues mean and how to interpret notifications from your system on the Aira Home Energy app.

Can’t find what you’re looking for?

If you have any issues or questions about your heat pump system, our Customer Care team is available 24/7 to help.

Email: support@airahome.com
Telephone: 0300 828 1111

An Aira employee answering calls

Have an issue with your system? We’re here to help.