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Controls & settings

Maximise the efficiency of your heat pump by understanding its settings and controls. Learn how to adjust temperatures, use your thermostat and take full advantage of the Aira Home Energy app.

Once you’ve set your desired indoor temperature and the amount of hot water you need a day, your Aira Heat Pump takes care of the rest, heating your home and water in the most efficient way possible. There is no need to make any adjustments. In fact, your heat pump works best if left to do its job. But if you do want to make any changes, you can by using the Aira Home Energy app.

The Aira Heat Pump system software updates automatically when connected to the internet. If your heat pump is offline, use the Aira Home Energy app to connect it. If you experience any difficulties connecting your heat pump, please contact our 24/7 Customer Care team for assistance.

Once you’ve set your desired indoor temperature and the amount of hot water you need a day, your Aira Heat Pump takes care of the rest, heating your home and water in the most efficient way possible. There is no need to make any adjustments. In fact, your heat pump works best if left to do its job. But if you do want to make any changes, you can by using the Aira Home Energy app.

Following your installation, your Clean Energy Technician will guide you through downloading and using the app – it’s incredibly simple. And, with Aira Intelligence, the Aira Heat Pump system will intuitively learn and adapt to your home routines to maintain your indoor temperature with optimal efficiency. Keeping you cosy while saving you even more on your energy costs. 

Leading UK innovation agency, Nesta, offers a free service that connects you with local heat pump owners to see these systems in action. This allows you to learn about heat pumps in real-world settings and make an informed decision. Register to view a heat pump here.

If your Aira Thermostat's battery dies, it will stop sending temperature data to your heating system, preventing it from using its temperature-regulating features.

As soon as you replace the batteries, the thermostat will automatically reconnect to your heat pump system.

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Most frequently asked questions

Can’t find what you’re looking for?

If you have any issues or questions about your heat pump system, our Customer Care team is available 24/7 to help.

Email: support@airahome.com
Telephone: 0330 822 5493

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