Lina's heat pump install in London
Property details:
- Ground floor terraced flat
- Victorian era
- Uninsulated solid brick wall
Lina and her partner contacted Aira about installing a heat pump at their Victorian terraced flat in southeast London. Despite having no EPC and concerns about whether their property would be able to have a heat pump, Aira made it happen.
The installation at a glance
Location: Southeast London
What we installed:
- 5 kW Vaillant aroTHERM plus air source heat pump
- Indoor unit (hydraulic station)
- Hot water cylinder (150 litres)
Government grant: Boiler Upgrade Scheme
Potential Savings: 25%
The challenge
Lina and her partner live in a Victorian ground-floor terraced flat in southeast London. They were looking to switch to a heat pump to reduce their heating bills and their environmental impact.
Like many people in a flat, Lina was not sure if her property would be suitable for a heat pump. Lina had also heard the rumours that properties needed to be well-insulated to be suitable for a heat pump. This was a big concern considering Lina lived in a Victorian-built, solid brick-walled property with no insulation.
When Lina contacted Aira, the property also had no valid EPC. As a result, Lina was uncertain of whether she could access any government funding and how much an air to water heat pump installation would cost.
Our solution
Aira visited Lina’s flat for a free home energy assessment and conducted a full heat loss calculation. We found that the flat was perfectly suitable for a heat pump and there was ample space for the outdoor unit, as well as the indoor unit and a hot water cylinder.
We designed a heat pump system around a 5 kW Vaillant aroTHERM plus, which was to be installed in the side return of the property. Additionally, a 150-litre hot water cylinder would be installed in the basement.
A new EPC was arranged confirming the property’s eligibility for the Boiler Upgrade Scheme grant. Aira successfully applied for the government grant on Lina’s behalf, resulting in a £7,500 discount on the cost of Lina’s air source heat pump.
Following our successful installation of the heat pump, Lina stands to save 25% on her energy bills.
Lina's verdict
I chose Aira because everything was included from the free home energy assessment to the heat pump installation. Everything!
The whole process with Aira was brilliant and easy from start to finish. The team explained everything to me in detail so I felt confident during every single stage of the installation.
I’m surprised by how quiet my heat pump is. It's no louder than the fridge in my kitchen! So it doesn't disturb me at all.
I would recommend Aira to anyone considering switching to a heat pump and wants to save money on their heating bills. A few of my neighbours and friends are now considering it.
Another happy customer
“Now that we have our Aira Heat Pump, we never run out of hot water, and noise hasn’t been an issue at all. I’m really happy with my Aira experience and I’d gladly recommend them to anyone upgrading their boiler.”
